User Testing Lab

Web Usability Testing. Solutions to help you deliver a better website.

What is a usability test?

Better understand the needs and experience of your visitors.
Usability testing helps drive solutions to deliver a better website.

Using high quality audio and screen recording software I will navigate your site and experience it as a new customer. I’ll narrate my thoughts throughout and comment on a variety of areas including, but not limited to, the impression of the home page and clarity of its purpose or services offered, ease of navigation, trustworthiness and likelihood of purchase (conversion).

I will always be completely honest so you’ll learn what’s confusing, missing, what’s right and importantly what’s wrong. I’ll make positive suggestions on how to move forward and improve the visitor experience, deliver a better website and gain a competitive advantage.

The video, and a full report, will be shared with you to download and keep.

Not convinced?pricing and purchase

Hi, my name is Annabel. With a background in visual arts, qualifications in both photography and graphic design, I have been building websites and completing usability testing for over 5 years. I have a proven track record and experience in usability testing for a wide portfolio of clients from all sectors of business - small individuals to multinationals organisations and have critically reviewed hundreds of websites.

I am driven by a desire to give impartial, honest feedback to help you better understand your visitors and help drive solutions to deliver a better website. Im friendly and flexible.

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I've tested for

FatFace · Dove · Virgin Media · Horze · Sainsburys · SkyScanner · WhatCar · National Army Museum · Warwick Districk Council · Yogaia · Not On The High Street · Luxembourg Airport · HomeLet · Uncommon Goods · City University London · Yopa

Basic

£20

15 Minute Overview Video
Average 72hr turnaround

This starter package is for those on a limited budget, it isn't as thorough as my Pro package but will offer my broad overview and experience on your site as a first time viewer. The fifteen minute video will cover the following :

- Brief Overall Impression of Homepage
- Clarity of Purpose
- Where Would I Click First

Important : Please include your website address and where (an email) you would like the video delivered to in the notes when purchasing on PayPal.


Pro

£90

45 Minute In-Depth Video + Detailed Written Report
Average 48hr turnaround

During the 45 minute detailed video of your site I'll navigate and comment on the following as well as providing positive and practical suggestions on how your website could be improved. Can follow set instructions or tasks as required.

- Impressions of Site and Design
- Clarity of Company and Purpose
- Trustworthiness
- Level of Engagement
- Ease of Navigation
- Likelihood of Purchase (Conversion)
- Problems Encounted / Bugs to Report
- Full Written Report

Request Now

Happy Customers

The feedback was very thorough and detailed and I really appreciated how much thought Annabel put into explaining her impressions of the site and suggesting alternative layouts or titles etc. She highlighted missed opportunities - such as places where additional information or functionalities would have improved her experience.

Happy Customers

Annabel was a huge help: Really insightful comments, articulate, great feedback, and very polite. Best money I've ever spent on my website.

She was very articulate and eager to provide valuable suggestions and recommendations. Clear, helpful explanation of thought process.