User Testing Lab

Get a fresh perspective. Solutions to help you deliver a better website.

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I'm Annabel, a website usability consultant. I offer solutions to help you to deliver a better website, understand your visitors, gain a competitive advantage and succeed. Sounds good, right?

A poor user experience will have a negative impact on your brand and your ability to retain customers. If you are too close to your site to see it from a fresh and unbiased perspective, chances are you’ve missed a few things during your design and development process. I'd love to help you with that.

Hire Me and Deliver a Better Website Learn More

Annabel is incredibly thorough, thoughtful and offers plenty of expectations and suggestions. As I watched her 45 minute video, I wrote down five full pages of notes.

– Eric Rowell

Let’s get to know each other.

With a background in visual arts, qualifications in both photography and graphic design, I have been building websites and completing usability testing for over 10 years. I have a proven track record and experience in usability testing for a wide portfolio of clients from all sectors of business – small individuals to multinationals organisations and have critically reviewed hundreds of websites.

I am driven by a desire to give impartial, honest feedback to help you better understand your visitors and drive solutions so you can deliver a better website. I’m friendly and flexible in my approach to work.

I’ve tested for:

FatFace · Dove · Virgin Media · Horze · Sainsburys · SkyScanner · WhatCar · National Army Museum · Warwick Districk Council · Yogaia · Not On The High Street · Luxembourg Airport · HomeLet · Uncommon Goods · City University London · Yopa and many more.

Let’s Chat – Drop Me a Message Hire Me

My Process

Using high quality audio and screen recording software, I will navigate your site and experience it as a new customer. I’ll narrate my thoughts throughout my experience and comment on a variety of areas including, but not limited to, the impression of the home page and clarity of its purpose or services offered, ease of navigation, trustworthiness and likelihood of purchase (conversion). The high quality video, and a full report, will be shared with you to download and keep. Easy peasy.

Annabel was absolutely fantastic, her review was thorough and completely through the eyes of a potential client, she highlighted many problems across a range of areas and suggested ways to fix them.

– Ben

Let’s get started.

Request a new test today.

Not convinced? You are a tough cookie but I respect that. Drop me a message with any questions or concerns and I’ll get back to you right away. I’m friendly and flexible and happy to work with you and your needs.

Drop Me a Message